HAny-Mobile service

HAny-Mobile service

Mobilní servis - standard edition from 30 EUR / month

Web application for registering and managing service orders. HAny - Mobile Service is a full-fledged service application perfectly connected to the Helios information system, which covers the entire process of managing service orders. You have trip planning, service reports, service history and customer contacts in one place, and they are available from the mobile phone for field technicians and in your Helios.

Product requires one of the ERP systems below to function properly

  • Helios Inuvio
  • Helios Easy

Speeding up the service order processing process

The application contains all the information necessary to work on a service task and thus allows you to manage the entire process of a service order from planning to confirming the service with the customer's electronic signature. Communication with field workers will be significantly simplified.


Integration on HELIOS iNuvio

Thanks to the direct connection, the data is always up-to-date in the application and in the information system. The management of the company thus has the necessary information to manage the company immediately available. The application also automatically respects pricing for contractual customers who have entered special prices for goods, services and spare parts in the HELIOS iNuvio system.


Your data anytime, anywhere

The application can be used on PCs, tablets and mobile phones. It works in all common web browsers.


Limits on paperwork and manual entry

Each technician can have his own separate warehouse (car). The application enables an overview of the given warehouse, receipt and delivery of material to a mobile warehouse, or restocking (for example, from car to car). Thanks to this, the process of ordering material and spare parts for a service order will be significantly accelerated. <br> <br> Optional DISPATCHER extension (€100/user/month) - can be ordered in the next step

HAny-Mobile service Mobilní servis - standard

30 EUR / month

  • 1 user
  • Technician work plan
  • Work calendar
  • Service case archive
  • Digital service protocols
  • Customer's electronic signature
  • Taking photos for service intervention
  • Automatic time measurement on a service case
  • Documentation for the serviced device
  • Identification of materials, equipment, etc. using 1D and 2D codes directly via a mobile device
  • Preview of the status of the technical warehouse and inter-warehouse transfers
  • Optional DISPATCHER extension (100 eur/user/month) - ordered in the next step

HAny-Mobile service Mobile service - plus

50 EUR / month

  • 1 user
  • Technician work plan
  • Work calendar
  • Service case archive
  • Digital service protocols
  • Customer's electronic signature
  • Taking photos for service intervention
  • Automatic time measurement on a service case
  • Documentation for the serviced device
  • Identification of materials, equipment, etc. using 1D and 2D codes directly via a mobile device
  • Preview of the status of the technical warehouse and inter-warehouse transfers
  • Internal tasking
  • Complaints management
  • Audit digital checklist
  • Optional DISPATCHER extension (100 eur/user/month) - ordered in the next step

HAny-Mobile service Enterprise - custom price

0 EUR / month

  • 1 user
  • Technician work plan
  • Work calendar
  • Service case archive
  • Digital service protocols
  • Customer's electronic signature
  • Taking photos for service intervention
  • Automatic time measurement on a service case
  • Documentation for the serviced device
  • Identification of materials, equipment, etc. using 1D and 2D codes directly via a mobile device
  • Preview of the status of the technical warehouse and inter-warehouse transfers
  • Internal tasking
  • Complaints management
  • Audit digital checklist
  • Customizations and development

Prices are excluding VAT.

Configure Mobilní servis - standard edition

30 EUR

Monthly payment

Mobilní servis - standard

  • 1 user

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