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Mobilní servis - standard edition from 30 EUR / month
Works standalone
This product does not require any specific ERP system. The integrations below are optional.
| Mobilní servis - standard | Mobile service - plus | Enterprise - custom price | |
|---|---|---|---|
| Technician work plan | |||
| Work calendar | |||
| Service case archive | |||
| Digital service protocols | |||
| Customer's electronic signature | |||
| Taking photos for service intervention | |||
| Automatic time measurement on a service case | |||
| Documentation for the serviced device | |||
| Identification of materials, equipment, etc. using 1D and 2D codes directly via a mobile device | |||
| Preview of the status of the technical warehouse and inter-warehouse transfers | |||
| Internal tasking | |||
| Complaints management | |||
| Audit digital checklist | |||
| Customizations and development | |||
| Optional DISPATCHER extension (100 eur/user/month) - ordered in the next step | |||
| Price per month | 30 EUR | 50 EUR | 0 EUR |
Prices are excluding VAT.
ADAPTY CRM &
ADAPTY CRM gives sales reps one workplace for everything: work queue, pipeline, and the next step for each opportunity, without switching between records. Its AI knowledge layer summarizes the current stage, changes, and recommended next steps using data from ADAPTY, ERP, and the customer’s website. Sales managers get a real-time overview of the entire team and pipeline. Helios Inuvio integration is included, but the CRM also works without ERP.
ADAPTY Maintenance
ADAPTY Service & Maintenance combines dispatching, planning and service evaluation in one process center. Field technicians use a mobile app to view jobs, machines and service history, record materials and work, add photos and have customers sign service reports on-site. The calendar manages technician capacity and inspections are generated automatically. Reports show service hours, billing and the most failure-prone machines. Helios master data integration is included, but ADAPTY also works without ERP.
Speeding up the service order processing process
The application contains all the information necessary to work on a service task and thus allows you to manage the entire process of a service order from planning to confirming the service with the customer's electronic signature. Communication with field workers will be significantly simplified.
Integration on HELIOS iNuvio
Thanks to the direct connection, the data is always up-to-date in the application and in the information system. The management of the company thus has the necessary information to manage the company immediately available. The application also automatically respects pricing for contractual customers who have entered special prices for goods, services and spare parts in the HELIOS iNuvio system.
Your data anytime, anywhere
The application can be used on PCs, tablets and mobile phones. It works in all common web browsers.
Limits on paperwork and manual entry
Each technician can have his own separate warehouse (car). The application enables an overview of the given warehouse, receipt and delivery of material to a mobile warehouse, or restocking (for example, from car to car). Thanks to this, the process of ordering material and spare parts for a service order will be significantly accelerated. <br> <br> Optional DISPATCHER extension (€100/user/month) - can be ordered in the next step