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ADAPTYMaintenance edition from 23 EUR / month
Works standalone
This product does not require any specific ERP system. The integrations below are optional.
| ADAPTYMaintenance | |
|---|---|
| Advanced Maintenance and Inspection Planning | |
| Evaluation, statistics, and analysis | |
| Mobile app for fieldwork | |
| Comprehensive Machinery Records and Dispatching | |
| Invoicing and warehouse data | |
| Price per month | 23 EUR |
| Price per month (billed yearly) | 20 EUR |
Prices are excluding VAT.
ADAPTY CRM &
ADAPTY CRM gives sales reps one workplace for everything: work queue, pipeline, and the next step for each opportunity, without switching between records. Its AI knowledge layer summarizes the current stage, changes, and recommended next steps using data from ADAPTY, ERP, and the customer’s website. Sales managers get a real-time overview of the entire team and pipeline. Helios Inuvio integration is included, but the CRM also works without ERP.
ADAPTY Maintenance
ADAPTY Service & Maintenance combines dispatching, planning and service evaluation in one process center. Field technicians use a mobile app to view jobs, machines and service history, record materials and work, add photos and have customers sign service reports on-site. The calendar manages technician capacity and inspections are generated automatically. Reports show service hours, billing and the most failure-prone machines. Helios master data integration is included, but ADAPTY also works without ERP.
Machine Inventory and Dispatch System
The system provides detailed records of serviced assets, including their status, serial numbers, configurations, locations, and complete documentation such as manuals and warranty certificates. It also includes visualization of malfunctions on a hall map. Dispatching centralizes task management, the assignment of personnel, and the tracking of reported and completed service calls, with a precise report on labor and material consumption.
Advanced Maintenance and Inspection Planning
The module provides a clear company calendar and a so-called planning canvas with a Gantt chart for displaying tasks. It allows for easy scheduling or rescheduling of service calls based on the capacity utilization of key personnel and takes into account overtime, holidays, and weekends. It reliably monitors deadlines using notifications and inspection reminders.
Mobile App for Field Work
Field technicians have access to a mobile app (MOA) that provides them with detailed information about machinery and tasks right in their pocket. The app allows users to scan QR codes and barcodes, take photos for documentation, and report work and material consumption. It also simplifies the generation of assembly sheets and handover reports, with the option for the customer to provide an electronic signature on-site.
Billing and Inventory Data
ADAPTY Service and Maintenance is fully prepared for integration with other company records. It automatically collects data from completed service jobs to generate warehouse issue slips and invoices based on labor and materials consumed. Users always have an overview of items that have not yet been invoiced or issued.
Evaluation, Statistics, and Analyses
For management, the system offers powerful analytical tools for evaluating total service hours and invoiced amounts by month and by employee. It provides statistics and analyses of errors, failure trends, and complaints in the form of bar charts and pivot tables. It also easily identifies the top 10 machines with the highest failure rates, which helps uncover the root causes of problems.
LICENCE, ACTIVATION AND INSTALATION
The product includes the ADAPTY web interface, integration and synchronization with Helios, and the mobile app. One-time payment.